นโยบายการคืนเงินและการยกเลิก

You can cancel at any time in the app: Profile → Subscription → Manage subscription (Stripe's secure customer portal). Weekly and monthly plans then stop renewing, and you keep Plus until the end of the period you've already paid for.

The 1-day pass is a one-time payment and never renews.

Payments are generally non-refundable once a Plus period has started. But contact us within 7 days and we'll refund or credit you if:

• you were charged by mistake or charged twice, or
• you couldn't use Plus because of a problem on our side.

A Boost can't be refunded once it has started. A bought Boost you haven't used yet can be refunded on request within 7 days of purchase.

If we close an account for breaking our Terms of Service, unused paid time isn't refunded unless the law requires it.

Email contact@thaimingles.com from the address on your account, with the date of the payment. We reply within 2 business days. Refunds go back to the original payment method and can take 5–10 business days to appear.